Display Both Cash & Card Prices
To implement best practices for dual pricing in your store, please display both cash and card prices. This clear presentation helps customers easily understand their pricing options.
Promotes transparency
Complies with legal requirements in some jurisdictions.
Ensure Terminal Compliance
Make sure your terminal is properly configured to show both cash and card prices before finalizing the transaction.
Show only the total amount paid
no mention of “surcharge” or “non-cash adjustment”
Use neutral language like “Adjustment” if needed
Use Proper Shelf Labels
Actions:
Use printed tags that show both prices directly on the shelf or product.
For our merchants, we recommend using a dual price label gun. Please note that this tool must be sourced independently.
Dual Pricing for Menus
Ensure that all menu items, whether displayed digitally, in print, or on a board, include both cash and card pricing options.
Install a Price Checker
Implementing a dual price checker, such as a QR code system, is an efficient way to ensure accurate pricing for each item in your store.
Display POS Receipts Correctly
Example:
Cash receipt: Show only the total paid via cash.
Card receipt: Show only the total paid via card (higher).
List a line item labeled “fee,” “non-cash charge,” or similar.
Final Checklist
· All items show both cash and card prices.
· All 3%-4% fee signs or “credit card minimum” signs are removed.
· All menus reflect dual pricing.
· Terminals display both prices.
· Receipts do not reference surcharges.
· Employees understand and can explain dual pricing.