Credit or Debit Void - Step 1
To process a Credit or Debit Void, start from the CHEXIT Main Menu, then select the Void button.
Credit or Debit Void - Step 2
A listing of recent transactions will display and will include the following details:
Ticket ID
Date
Last 4 digits of the Card Number
Amount
Select a transaction from the list to be voided.
Credit or Debit Void - Step 3
The terminal will display the CHEXIT Void Transaction screen.
Verify the transaction details, then select the Void button.
Enter the Transaction Number from the receipt.
Follow the onscreen prompts to complete the transaction.
Credit or Debit Void - Step 4
When the transaction is voided, the CHEXIT Void Transaction screen will display the transaction details along with two options:
Print Receipt - prints the Merchant Copy of the receipt, if needed.
Main Menu - returns to the CHEXIT Main Menu screen.